Reference

What You Agree to When You Use 80hi

These terms set out the rules for your 80hi account — how you access the platform, how your funds are held, and what happens when things need sorting out.

Account access rulesbKash, Nagad, Rocket payment termsWallet and fund handlingYour rights and how to raise a dispute
80hi What You Agree to When You Use 80hi
TERMS SUPPORT CONTACT

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team is available through the channels below. For account-related queries linked to a bKash, Nagad or Rocket deposit, have your transaction reference ready when you write in — it speeds up the review significantly.

Team online

Live Chat

Reach us directly through the live chat on the platform. This is the fastest path for account queries and transaction disputes.

Email Support

Send detailed account queries or formal complaints to our support email address shown in your account settings panel.

Help Centre

Our help centre covers common account, wallet and terms questions. Check there first for step-by-step account actions and policy explanations.

ACCOUNT SECURITY PRACTICES

How We Protect Your Account and Handle Your Data

Your 80hi account is protected through a combination of identity verification, wallet-linking checks, and session security. When you connect a bKash or Nagad number to your account, we verify that the mobile wallet belongs to you before any withdrawal is approved — this stops funds from moving to the wrong destination. Account data is stored securely and is not shared with third parties outside of what is required to process your payments or comply with applicable law. You can request a copy of the data we hold on your account, or ask for your account to be closed, by contacting support through any channel above.

Identity Verification

Your account requires identity confirmation before withdrawals are enabled. This ties your wallet — bKash, Nagad or Rocket — directly to your verified account holder record.

Session Security

Each login is protected. If you access your account from a new device, an OTP is sent to your registered mobile number before the session opens.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable financial and legal obligations in eligible regions.

Data Requests and Corrections

To request your account data, correct a record, or ask about account closure, contact support with your registered mobile number and account ID ready.

Common Questions About These Terms

These questions come up often when account holders review what they have agreed to. If your question is not here, contact support with the details of your account.

Yes. Every transaction through bKash, Nagad or Rocket on your 80hi account is covered by these terms. Keep your transaction references in case a query is raised.

We notify you before any change takes effect. Continuing to use your account after that notification means you accept the updated terms as written.

Access to 80hi depends on your local law and the eligible regions where the platform operates. It is your responsibility to check whether your use is permitted under local law.

Contact support via live chat or email with your bKash, Nagad or Rocket transaction reference. Our team will review and respond through your registered contact.

Yes. Send a data request to our support team with your account ID and registered mobile number. We will confirm what we hold and how it is used.

Accounts can be suspended for breaching these terms, providing false identity details, or irregular payment activity. We will contact you before taking action where possible.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.